FAQ

Which devices are suitable for the WoodUp products?

At the moment we offer stands for  iPad Air 1 & 2 as well as for iPad mini 1-4.
For the  iPhones 5, 5c, 5s, 6, 6 Plus and 7 & 7 Plus we have a very stylish Docking Stations available. For the Apple Watch we’ve created a charging station and for iMac, an ergonomic stand.

Where can I buy the WoodUp products?

All of our products can be purchased on our Online-Shop.

Payment options?

On our Online-Shop we take Paypal and Pre-Payment.

To which countries do you ship? How much does the shipping cost?

We ship worldwide. More information on our Orders&Shipping page.

How long until I receive my order?

All of our products are handmade, that is why sometimes we take our time. Normally you receive your order after 3-5 workdays once we’ve received the payment (in Germany) or 5-12 workdays worldwide.
If for you are in a hurry, don’t hesitate to contact us. We will do everything in our power so that your order arrives in time.

Terms and conditions of return?

We take all of our products back within 14 days after the purchase for orders placed in Germany, as long as the product has not been damaged or used. If your order was placed in some other country and you still want to send your product back, please contact us and we’ll consider your case in detail.
More information on our conditions here.

I need something special: Tailor-made orders? Logo? Branding?

We are looking forward to new ideas and joyfully take every challenge!  If you have a concrete idea of what you need, we are happy to translate your idea into wood.  If you still need some help deciding, let us advise you! Contact us here.

Is something still unclear?

Please contact us anytime.  We are happy to help you!